Apple yesterday came out in front and apologize for the misunderstanding, which they are going through. Last month a geek bench benchmark showed us how older iphones are getting slow.
After this rumor, Apple accepts that they were slowing down iphones for better. Apple said that they have use software updates to limit the performance of older iPhones that may have battery issues that would cause them to turn off suddenly.
But if you replace the battery with a new one you can get your performance back.
After this statement, people feel betrayed that their beloved Apple never told them about this process of compromising performance over the battery. Some people even have a recording in which they had asked about the degradation of performance in older iPhone on the call with customer care but apple never told them about the poor battery issue. This lead Apple to the court various people across different countries sued Apple.
Then yesterday Apple came up with an apology for this misunderstanding.
“We’ve been hearing feedback from our customers about the way we handle performance for iPhones with older batteries and how we have communicated that process. We know that some of you feel Apple has let you down. We apologize. There’s been a lot of misunderstanding about this issue, so we would like to clarify and let you know about some changes we’re making.” FULL LINK – CLICK HERE
In short, Apple wants to regain the trust of their consumers. For this process, Apple implemented 3 steps which are following:-
- Reduction in the price of battery replacement of an out of warranty iPhone by $50 — from $79 to $29. Staring in late January 2018.
- ios software update which give a user more visibility about the battery health and performance of there iPhones.
- Assure us to improve the battery management issue which leads to sudden shutdown of iphones.
Apple has a long way to regain the trust of users.
Tell me your opinion down in the comments section. what do you think about these steps by Apple?