Whatsapp has launched a new Application for small businesses which allow them to connect with their customers more easily & effectively. WHATSAPP BUSINESS APP is free to use & right now it is available only for Android users in selected countries with global rollout scheduled in coming weeks. WhatsApp business app allows a small business to create a profile which contains all the information about business & their services.
FEATURES OF WHATSAPP BUSINESS APP YOU CAN USE IN YOUR BUSINESS.
ADDING BUSINESS PROFILE
You can make a business profile for details like email address, website, business description, store address. Whatsapp also said businesses which will confirm their identity overtime will receive a green tick or verification badge.
“Quick replies” is a nifty feature that let you save messages you frequently send to someone & let you reuse them so you can easily answer FAQs questions in no time.
If you are not present to reply a customer then you can Set an away message for them. You can also create a greeting message to introduce your customers to your business. This is very helpful because you can always be present for your customer.
You can get insights on your messages like how many of your messages were successfully delivered, sent & read by the users.
If you are one those who have two different number, one for personal use and another for business then do not worry both the numbers can be used on the same device. As both WhatsApp messenger & WhatsApp business app can be used on the same device & register your different number. New WhatsApp business app is also compatible with WhatsApp web. This means you can use this app on your laptop or desktop.
SELECTED COUNTRIES FOR NOW – INDONESIA, ITALY, MEXICO, US & UK. & will be rolled out soon globally.
ALL THE BEST FOR YOUR BUSINESS
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